Frequently Asked Questions

Can I wear Sciin products both ways?

Yes, all the SCIIN range have coating on both sides so it doesn't reduce the antiviral effect whichever way you wear it.

Do Sciin products lose their shape?

Our range of products are made from lightweight bamboo viscose for increased comfort and breathability so you will see a slight stretch over time depending on how long you wear the product. Hand washing and allowing to dry naturally on a flat surface will help return the mask back to its original shape and size.

Can a child wear a Sciin Products?

Sciin One is available in child sizes on request, please email us at [email protected] to enquire.

Can I wash my Sciin Product?

We recommend a maximum of 15 hand washes in warm water without detergent.

Can I dry my Sciin Product on a radiator or in a tumble dryer?

We do not advise drying on a radiator or in a tumble dryer and recommend leaving to air dry naturally on a flat surface. High temperatures can damage the antiviral coating and reduce its effectiveness.

Can I iron my Sciin Product?

We do not recommend ironing our products but if you wish to remove any creases we recommend ironing with the logo face down on the lowest setting (silk) and no steam is used. High temperatures can damage its antiviral coating.

Can I dry clean my Sciin Product?

No. We do not recommend dry cleaning.

Will it provide 100% protection against viruses?

No device can guarantee 100% protection against viruses. The antiviral coating on the fabric provides 99% effective protection from new. After 15 hand-washes the coating is still 80%+ effective.

How else can I protect myself against viruses?

Wash your hands frequently with soap and clean water. Cough and sneeze into a tissue and dispose of it immediately. Avoid touching your eyes, ears, nose and mouth.

Usage Guidelines

Provided the fabric is not soiled or dirty, recommended wear is up-to 50 hours per wash. As well as the antiviral properties, the coating also contains antimicrobial technology which prevents growth of microorganisms in the fibres (such as bacteria, fungi and parasites) maintaining a cleaner fabric for longer, and the non-necessity for frequent daily washing.

Based on an average person wearing 10 hours per day, 5 days per week, wash the fabric once per week. On this basis the products will last for 16 weeks. Wear 4-5 hours per day, wash every two weeks, lasting 32 weeks.

Washing:

Hand wash with warm water - dry flat as the fabric is made from sustainable bamboo material.

Best practice

Avoid touching your face after removing your mask and always wash your hands to avoid transferring any germs.

Packaging

As part of Sciin's reuse and recycled concept - please keep our packaging for reuse. Store the masks in the packaging when not in use to preserve from any potential damage when stored in your bag, rucksack or pocket.

Disposal

The material is 100% biodegradable and safe to be disposed of in a normal waste bin. The packaging is 100% recyclable. Please dispose of responsibly to protect the environment.

Antiviral coating

The antiviral coating provides 99% effective protection from new. After 15 hand-washes the coating is still 80%+ effective according to Polygiene's tests.

Polygiene's antimicrobial technology prevents growth of microorganisms in the fibres (such as bacteria, fungi and parasites) maintaining a cleaner fabric for longer, and the non-necessity for frequent washing.

Allergies

ViralOff is safe and has no detrimental effect on your skin nor does it interfere with the skin's natural bacterial flora.

For more information or to make an enquiry about branding please get in touch with the team at [email protected].

All our packaging options are recyclable and our products are made from sustainable, compostable bamboo to help prevent the impact we have on our environment. We believe in sustainable solutions for a changing world.

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